You can also speak with a liver support technician over telephone or chat during business hours. We exchanged several emails with Stellar during the course of our testing and received responses within 24 hours every time. If you find the support portal as insufficient as we did, Stellar does provide direct support options. More detailed tutorials, including video, would be nice. Overall, the knowledge base seems a little skimpy and itself reads more like an FAQ resource.
Stellar provides sales and technical support via a support portal. Stellar Data Recovery did everything we wanted, cementing it as not only a very user friendly, feature-rich tool, but one that provides efficient scanning capabilities.
Best Stellar Phoenix Mac Data Recovery free edition alternative We also ran a scan against our entire hard drive to see if we could recover a test partition that we created, loaded with content, then deleted. During this testing, we were looking to recover three deleted test files: a Word doc, a. We tested deep and quick scan capabilities against a GB partition with GB of used space. Our test computer had a one-terabyte hard drive.
Mark any folder or file for recovery by checking the box beside its name. Overall, searching for files is pretty simple with more options than other recovery tools we vetted. This is a limitation of all recovery software.